Guests are asked to wait outside of the shop at the time of their appointment and will be let in by their stylist. Guests must arrive alone and without entourage. Please bring minimal personal items. Guests are to ask their stylist for assistance with retail items and to not touch anything on the shelves. The stylist will make sure it is ready for their departure.

Hand Hygiene

The most important thing you can do to prevent infection and protect loved ones is to wash your hands regularly and avoid touching your face. Wash your hands often with soap and water for at least 20 seconds. Using soap and water is the single most effective way of reducing the spread of infection. Do not touch your face, eyes, nose or mouth with unwashed hands. Wash your hands after any touching of your face.

If you have to cough or sneeze, make sure you sneeze or cough into a tissue or the crook of your arm (elbow) and then wash your hands.

All staff will wash their hands between any contact with guests and after touching their face, eating lunch or using the washroom.

Cleaning the Shop


• All tools, equipment, and stations must be thoroughly cleaned and disinfected between guests following the Barbicide and bleach protocols posted in the color room.

• Washroom, common tables, desks, light switches, and door handles must be disinfected

Physical Distancing

Please respect the physical distancing guidelines of being 2 meters (6 feet) apart from others in the shop.

Payment for Services

Contactless payment will now be accepted through credit card on file.

Virtual Consultations

We are offering virtual consultations to our guests as an option. When booking a client, please confirm if they would like a consultation over video call or to the shop.


Anyone with COVID‐19-like symptoms such as a sore throat, fever, sneezing, or coughing must self‐isolate at home for a minimum of 14 days from onset of symptoms, until their symptoms are completely resolved. You are also not to come to the shop if someone in your home has been confirmed to have COVID-19 until it has been 14 days since the onset of their illness and they no longer have symptoms.

All clients are screened for illness by their stylist before confirming their appointment.

Staff may need to reschedule if for any reason their is suspicion of illness.

Protective Equipment

Staff and guests are required to wear masks at all times in the shop except staff who are in the lunch room when on break.

Walk In Clients

We are no longer accepting walk-in clients. If someone is wanting to book an appointment, they will need to either call or message the salon. The door will be locked at all times and will be unlocked to let guests in.

The shop will be limited to 6 people in at a time.

Staff have been thoroughly trained on all our protocols and signs are posted throughout the shop.